As of 1 January 2025, Boronia Mall Clinic is transitioning to a mixed billing policy.
As you would be aware, this change is due to increasing operating costs, payroll taxes and limited government support, making it financially unviable to continue offering 100% bulk billing for all patients.
We kindly request you to refer to the details provided below for further information.
GP consultation Fees
A gap fee of $25 will be charged for the GP consultations if the patient does not hold a valid concession during the following scheduled times:
- Mondays and Thursdays from 5.30 pm onwards
- Saturdays All day
What is a valid concession card?
- Children under 16 years of age
- Pension card holders
- Commonwealth Seniors Health card holders
- Health Care card holders
- DVA card holders
What is mixed billing?
Mixed-billing means that patients will be paying a “gap fee” for their appointment. A gap payment out of pocket cost between Medicare rebate and our practice’s fee.
How will the fee be processed?
You will be charged the FULL AMOUNT of consultation fee to your credit or debit card at the end of your consultation. Please ensure you have sufficient funds in your account.
We then process your Medicare Rebate on behalf of you electronically. The rebate should appear in your bank account within 1-2 business days. Alternatively, please bring your debit card with you on your visit and we can process your rebate on instantly.
Method of payment
Payment is required on the day of your appointment by EFTPOS, credit card and cash only.
Students with Allianz or Bupa insurance will be billed direct to the cover providers.
Initial consultation fees
New patients are welcome. Initial consultation will attract a gap fee of $40
Cancellation Fee
$30 Cancellation fee will apply if you do not cancel or reschedule at least 2 hours prior to your scheduled appointments.
Late payment fee may be applied if the payment is not paid within 3 business days of scheduled cancelled appointment. To avoid late payment fees, please pay on time. Please refer below for late payment fees details.
Any outstanding invoices need to be paid before your next appointment is booked.
No part of this fee can be claimed back from Medicare.
This will be charged regardless of the consultation type booked, time of the appointment scheduled, concession status.
Missed Appointments/No shows
Missed or no shows will incur a fee of $40.00.
This will need to be paid within 3 business days of the incurring to avoid further late payment fees. Please refer below for late payment fees details.
Any outstanding invoices need to be paid before your next appointment is booked.
No part of this fee can be claimed back from Medicare.
Late Payment Fees
A late payment fee of $20 relates to any outstanding invoice not paid within 3 business days of the service.
No part of this fee can be claimed back from Medicare.
Pay on time, at the time of your consultation and avoid a $20 late payment fee.
Payment Methods
1. Cash
2. EFTPOS
3. Visa/Master Credit Cards
Procedures
We do not bulk bill any procedures or treatment room activities
Every procedure, other than emergencies, must have a consultation with the GP prior to the procedure (except for some biopsies).
There is a treatment room consumable fee for every procedure.
Procedures will typically have an associated consultation, and this can mean the amount for a procedure can vary depending on time and complexity of the associated consultation. Discuss this with your GP prior to any procedure.
You will be charged the FULL AMOUNT of GP consultation fee, treatment room and any procedure cost to your credit or debit card at the end of your consultation. Please ensure you have sufficient funds in your account.